Med-Web SSL Certificate Authority

For SSL encrypted web pages, a certificate is used. MIE has created it’s own Certificate Authority (CA) for generating certificates. In order to NOT get a warning, you need to install the CA into your web browsers.
The CA can be found here: CA
This method varies, depending on the browser you are using:

Internet Explorer

Click the above link -> Open -> “Install Certificate” -> Next -> Next -> Finish -> [Verify that Thumbprint(sha1) is “46 a2 53 95 5c 65 bf c0 67 c2 58 bb 03 d2 17 d5 ba c6 16 46”] -> Yes.

Firefox

Click the above link -> Check off all three boxes (Trust this CA…) -> OK

Opera

Click the above link -> Install -> OK

Additional Notes about the Installation Process

For the sake of simplicity these instructions only apply to IE on a Windows PC.
Before we begin consider skipping to step 44 and request that someone from Tech Support properly install this certificate for you.

  1. Access the CA from here: CA
  2. Click on the CA link and then click Open
  3. Once it opens the Certificate click “Install Certificate…”
  4. At the Welcome screen click Next
  5. At the Certificate Store screen click Next
  6. Complete the installation by clicking Finish
  7. You should see a message that says the import was successful
  8. Now, since you are doing this on a Windows PC, Microsoft will have, more than likely, installed the cert in an entirely useless place. You see, there is a very specific structure to the way that certs are stored on a Windows PC, well, in any computer OS actually. So, regardless of the fact that the cert is for a trusted CA, it will have been placed in a seemingly random location, but most assuredly some other location than that which stores the trusted Certificate Authority certificates. You will most likely continue to see the same SSL error that you had seen prior to steps 1-7.
  9. Repeat steps 1-4
  10. Select “Place all certificates in the following store” then click Browse
  11. Check the box to “Show physical stores”
  12. Scroll to the top of the list of folders
  13. Click on the + next to the “Trusted Root Certification Authorities” folder
  14. Click on Local Computer
  15. Click Next
  16. You should now see “Trusted Root Certification Authorities\Local Computer” in the “Certificate store:” box
  17. Click Next
  18. Click Finish
  19. You should see a message that say the import was successful – again
  20. Should none of these steps work, move on the #21
  21. Repeat step 1
  22. This time click Save, then save it to your C drive
  23. Now click your Windows Start button and select run and type “mmc” (no quotes please)
  24. If you are using Windows 7 don’t click run but type “mmc” in the text box (no quotes please)
  25. Now we are going to get a little bit complicated
  26. In the Console click File -> Add/Remove Snap-in..
  27. Select “Certificates” on the Left and click Add in the middle
  28. Select “Computer account” then click Next
  29. Leave Local computer selected and click Finish
  30. Click Ok
  31. On the Left click the triangle next to Certificates and expand the group
  32. Expand Trusted Root Certification Authorities
  33. Click Certificates (this will list all the installed certificates.. most likely it will not include the one that you have painstakingly attempted to import)
  34. Right click the Certificates folder on the Left pane, click All Tasks, Click Import
  35. Click Next
  36. Browse to the downloaded cert on your C drive named “mie-ca2.cer”
  37. Select it then click Open
  38. Click Next
  39. Click Next
  40. Click Finish
  41. You should see a message that say the import was successful – again
  42. Click the X in the upper right corner of the Console application
  43. Click No when offered to save your settings.

Enterprise Health Documentation

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